SFF will only collect personal data if you have chosen to provide this yourself. SFF will use this data only for the purpose for which you provide the data to us. If you have requested information from us on activities, products and services, SFF will process the data in order to fulfill this request. If you send an (open) job application, we will process your details as part of the standard application procedure.

If you sign up for our news letter, we process your data in context of our news letter sent by email. We use MailChimp as our marketing automation platform in accordance with their Privacy Policy and Terms.

SFF may decide to retain certain details and provide these, if necessary, to protect the rights of SFF or third parties. In other cases, SFF will not pass on your personal details to third parties without your permission, unless we are obliged to do so by law.

On the pages of the SFF website, the possibility is offered to click on websites of other companies. SFF bears no responsibility with regard to the handling of personal data by parties of these other websites. SFF therefore advises you to carefully read the policy or statement regarding the operation and protection of personal data of these non-SFF sites, as the conditions on those sites may deviate from the SFF conditions.

These services have the purpose of hosting and running key components of this website, therefore allowing the provision of this website from within a unified platform. Such platforms provide a wide range of tools to the SFF – e.g. analytics, user registration, commenting, database management, e-commerce, payment processing – that imply the collection and handling of Personal Data.

Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.

WordPress.com is a platform provided by Automattic Inc. that allows the asff to build, run and host this website. Personal Data processed: various types of Data as specified in the privacy policy of the service. Place of processing: United States – Privacy Policy.

Personal data 

The personal data you provide will be handled in accordance with privacy legislation. Your data will only be used by Spanish Filmfestival, and – if applicable – the co-organizer of the event for which data is provided.

With every purchase, we save your name and email address to send you the e-tickets. As a result of an online purchase, you can receive an email before or after the performance to inform you about practical matters regarding the performance and your visit or for customer satisfaction surveys. Your data will not be used for marketing purposes.

Under no circumstances will data be provided to third parties (other than co-organizers of the performance you visited) without your explicit permission.

Access to the film

Access to the film is only possible upon presentation of a valid film ticket.

Consideration time

There is no consideration time for purchased tickets.

Rescheduling

Tickets cannot be rescheduled under normal circumstances. Contact us for a special request.

Refund

• No refund or replacement will be made in the event of loss or theft of the ticket. 
• If, for whatever reason, no or late use of the ticket is not made, no refund will be made.
• It is at the discretion of Spanish Film Festival whether the circumstances are such that a refund or replacement of the film ticket takes place.

Cancellation of the performance 

If the performance is canceled, the visitor is entitled to a refund of the purchase amount.

Kijkwijzer

We adhere to the rules as laid down by NICAM in the Kijkwijzer. In connection with compliance with these rules, identification may be requested by our employees. If the visitor is unable or unwilling to submit this or if it appears that the visitor does not comply with the rules, access will be refused and no refund will be made. For more information, see http://www.kijkwijzer.nl/kijkwijzer.

Disclaimer

Spanish Filmfestival is careful when it comes to providing up-to-date and reliable information to visitors to this website. However, no guarantee can be given that this information is current, complete, and error-free in all cases. No rights can therefore be derived from the information on this website. 

Spanish Filmfestival reserves the right to change the published information at any time and accepts no liability for damage resulting from inaccuracies or incompleteness in the published information.

The services contained in this section enable this website to monitor and analyze web traffic and can be used to keep track of User behavior.

Through our website a cookie is placed from the American companies Google and WordPress, as part of their “Analytics” service. We use this services to track and get reports on how visitors use the website. Our analytical cookies are placed automatically. Google and WordPress may provide this information to third parties if they are legally obliged to do so, or if third parties process the information on behalf of them. We have no influence on this.

You can refuse the use of cookies by choosing the appropriate settings in your browser. Consult the manual of your browser to do so.

WordPress Stats is an analytics service provided by Automattic Inc. By using this website, you consent to the processing of data (cookies & usage data) about you by Automattic Inc. You may refuse the use of cookies by selecting the appropriate settings on your browser. Place of processing: United States – Privacy Policy.

Google Analytics is a web analytics service provided by Google. By using this website, you consent to the processing of data (cookies & usage data) about you by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. Place of processing: United States – Privacy Policy.

This type of service allows you to view content hosted on external platforms directly from the pages of this website and interact with them.

This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

We hire professional photographers & videographers during the festival to registrate our events for promotional goals. These photos and videos are in no way connected to your name, email or other personal data. Photos and videos can be published on our website, news letter, social media and other promotional outlets. Additionally they are saved on our secured server. Should you not want us to use or save any pictures of you, please let us know by email.

You are entitled to view, improve, supplement, remove and protect your details, in accordance with the stipulation of the Personal Data Protection Act / General Data Protection Regulation. Should you wish to exercise one of these rights, or if you have any questions about our privacy policy, contact us by email at info@sinfincinema.com.

To prevent abuse we can ask you to identify yourself adequately. When it comes to access to personal data linked to a cookie, you must send a copy of the cookie in question. You also have the right to file a complaint with the Dutch Data Protection Authority.

The information that Google and WordPress collects is anonymised as much as possible. Your IP address is emphatically not given. The information is transferred to and stored by Google and WordPress on servers in the United States.

You can only delete cookies yourself, as they are stored on your computer. Consult the manual of your browser to do so.

For questions, comments or complaints about the protection of your personal data by SFF, you can send an email to info@sinfincinema.com.

SFF reserves the right to amend this Privacy Statement. All amendments will be announced on this page. SFF therefore advises you to regularly visit this page to see whether any changes or adjustments have been made.

This version was revised on 5 August 2022